Terms of Service

Last updated: 24/11/2025

Self-Certification Validity

By using SickNoteGenerator.co.uk, you acknowledge and agree that:

  • The self-certification forms generated are valid under UK employment law for sickness absences up to 7 calendar days
  • You are making a truthful declaration of your sickness and inability to work during the stated period
  • Self-certification is a legal right provided under the Social Security Contributions and Benefits Act 1992
  • Making a false declaration may constitute fraud and could result in disciplinary action or criminal prosecution

Legal Compliance

Our documents comply with UK statutory requirements for self-certification. You are responsible for ensuring your use of the document is truthful and complies with your employment contract.

The 7-Day Rule

Self-certification forms are only valid for absences lasting up to 7 calendar days:

  • If your absence extends beyond 7 days, you must obtain a fit note from a registered medical practitioner
  • Continuing to self-certify beyond 7 days is not compliant with UK law
  • Our generator automatically enforces this limit
  • Employers may require medical evidence for absences exceeding 7 days

Employer Acceptance Disclaimer

No Guarantee of Employer Acceptance

While UK law requires employers to accept valid self-certification for absences up to 7 days, we cannot guarantee that every employer will accept documents generated through our service. Some employers may have additional internal policies or requirements.

We provide a legally compliant self-certification template, but acceptance is ultimately at your employer's discretion. We recommend checking your employment contract or staff handbook for any company-specific sickness reporting requirements.

Refund Policy

We offer a simple refund policy to ensure customer satisfaction:

100% Refund Guarantee

If your employer rejects your valid self-certification document (for an absence of 7 days or less), we will issue a full refund. Please contact us at info@sicknotegenerator.co.uk with proof of rejection within 14 days of purchase.

Refunds will not be issued if:

  • Your absence exceeded 7 days and required a medical fit note instead
  • You provided false or inaccurate information in the document
  • You failed to follow your employer's notification procedures
  • More than 14 days have passed since purchase

Limitation of Liability

Important Legal Notice

SickNoteGenerator.co.uk provides document generation services only. We are not responsible for:

  • Employment consequences resulting from your use of self-certification
  • Disputes between you and your employer regarding sickness absence
  • Loss of income, statutory sick pay, or employment benefits
  • Medical advice or fitness for work assessments
  • Third-party actions or decisions based on documents we generate

Our maximum liability to you is limited to the amount you paid for our service (£4.99). We do not provide medical, legal, or employment advice.

Service Availability

We strive to maintain 99.9% uptime, but we do not guarantee uninterrupted access to our service. We reserve the right to modify, suspend, or discontinue the service at any time without prior notice.

Prohibited Uses

You agree not to use our service to:

  • Generate false or fraudulent sickness certificates
  • Create documents for absences exceeding 7 days
  • Impersonate another person
  • Violate any applicable laws or regulations
  • Attempt to circumvent our security measures or reverse-engineer our systems

Governing Law

These terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

Contact

For questions about these terms, please contact us at: info@sicknotegenerator.co.uk